Careers SoVous Med Spa NYC

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Cosmetic Dermatology Operations Manager (Front of house)

SoVous New York, NY, USA

Compensation: Hourly - Commensurate on experience

Employment Type: Full-Time

Apply Now: Please email careers@sovous.com to submit an application with a copy of your resume & cover letter that includes the answer to the question, "What is your superpower?" or "What is your spirit animal?"

Position Summary:

The Operations Manager/Client Experience Liaison is a dynamic position ideal for someone who thrives in a patient-facing environment and enjoys playing an integral role in daily operations while contributing to the long-term success of the business. This is a highly valued position that blends leadership potential with deep involvement in front office operations, patient care coordination, and practice flow.

From the start, you’ll be immersed in all aspects of the front desk and client experience—building relationships with patients, learning our systems and workflows, and ensuring every visit runs smoothly and with intention. As you grow into the role, you'll take on a strategic leadership lens: identifying opportunities for operational improvements, enhancing the patient experience, and collaborating with the practice administrator and owner to plan future team hires that support our growth and efficiency.

We see this role evolving into a senior leadership position with increased responsibility for staff oversight, business operations, and day-to-day practice management. We're excited to find someone who’s not just looking for a job, but for a long-term place to grow and help shape the future of SoVous.

Key Responsibilities:

• Fully learn, execute, and optimize all front desk responsibilities including scheduling, EMR management, patient intake, checkout, and communication
• Develop deep understanding of SoVous’ patient flow, treatment protocols, and brand standards
• Identify workflow inefficiencies or service gaps and propose actionable solutions
• Serve as client-facing liaison—ensuring each patient feels seen, heard, and cared for
• Track and manage inventory, order supplies, and maintain clinical support systems
• Coordinate patient scheduling across providers and support booking conversions
• Maintain and refine front-of-house SOPs to support scale and consistency
• Collaborate with leadership to outline hiring needs for future administrative support
• Transition into higher-level management of staff, business operations, and development
• Contribute to marketing campaigns, events, and client experience initiatives

Ideal Candidate:

• 3+ years in a med spa, luxury hotel/wellness, hospitality, or concierge medical environment
• Strong understanding of front desk and client workflow in a high-end service business
• Highly organized, accountable, and detail-oriented
• Proactive and solutions-driven—can spot problems and implement improvements
• Clear communicator and emotionally intelligent leader-in-the-making
• Experienced with EMR platforms, scheduling systems, and patient communications
• Eager to grow into a leadership role focused on operations, staff development, and patient experience
• Values a team culture that blends hard work with true balance and purpose

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PA/NP (Aesthetic Specialist & Clinical Manager)

SoVous New York, NY, USA

Compensation: Salary and Competitive Benefits Package

Employment Type: Full-Time

Apply Now: Please email careers@sovous.com to submit an application with a copy of your resume & cover letter that includes the answer to the question, "What is your superpower?" or "What is your spirit animal?" Please also include your preferred salary range.

Position Summary:

SoVous Med Spa is seeking a highly skilled and motivated Nurse Practitioner or Physician Assistant to join our team in a dual-role as both an Aesthetic Provider and Clinical Manager. This is a unique opportunity for a confident, creative, and business-minded clinician to lead with both their hands and their voice—delivering exceptional care while shaping the future of a growing luxury medical spa.

In this role, you’ll balance hands-on patient treatments with operational leadership, team mentorship, and strategic business development. We’re looking for someone who doesn’t just want a job, but a platform—to grow their personal brand, expand their influence, and play a key part in SoVous’ ongoing evolution.

Key Responsibilities:

Patient Care & Clinical Services

• Perform aesthetic treatments including neuromodulators, dermal fillers, laser services, weight management, and women’s wellness therapies (training provided as needed)
• Conduct in-depth consultations and develop customized treatment plans aligned with patient goals
• Maintain detailed documentation, including before-and-after photos for clinical and marketing use
• Stay informed on aesthetic trends, techniques, and devices to ensure best-in-class care

Clinical Leadership & Management

• Oversee day-to-day clinical operations to ensure efficient, high-quality service delivery
• Work closely with the owner to develop, implement, and enforce clinical protocols, SOPs, and safety standards
• Participate in training and onboarding of new team members
• Monitor supplies and equipment maintenance
• Collaborate with the owner on quality assurance, innovation, and business growth strategies

Business Development & Brand Growth

• Actively participate in expanding your own patient base through:
  • Social media presence and education-based content (e.g. video tips, treatment walk-throughs, Q&As, and tutorials)
  • Blog writing or collaborative content around trends, treatments, or patient FAQs
  • Influencer partnerships and local brand collaborations
  • Patient engagement and outreach (i.e., follow-ups, referrals, newsletters, events)
• Collaborate with the owner and marketing team to enhance visibility, loyalty, and growth
• Contribute content for both your own brand and SoVous platforms to drive interest and trust

Ideal Candidate:

• Licensed NP or PA-C in New York with 3+ years of aesthetics experience
• Advanced injector with a focus on natural-looking, tailored results
• Skilled or eager to train in laser, RF, weight management, and women’s health technologies
• Confident leader with strong communication skills and emotional intelligence
• Entrepreneurial mindset with a genuine interest in personal brand-building and business growth
• Understands and enjoys the marketing side of aesthetics, including social media, partnerships, and content creation
• Flexible, self-starting, and aligned with a luxury, high-touch approach to patient care

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Clinical Assistant – Aesthetic Medicine (Part-Time)

SoVous New York, NY, USA

Compensation: Hourly: $18-$25/Hour

Employment Type: Part-time with opportunity for full-time position

Apply Now: Please email careers@sovous.com to submit an application with a copy of your resume & cover letter that includes the answer to the question, "What is your superpower?" or "What is your spirit animal?" Please also include your preferred salary range.

Position Summary:

We are seeking a highly organized, personable, and clinically minded Clinical Assistant to serve as a direct extension of our primary provider and a liaison for our patients. This is not a traditional MA role—this position blends patient-facing hospitality with real-time clinical support and provider coordination.

You'll be responsible for preparing treatment rooms, managing clinical inventory, scribing/charting visits, tracking the daily schedule in real time, and ensuring patients are guided smoothly through every phase of their appointment. This is a dynamic, fast-paced role ideal for a licensed Medical Assistant, phlebotomist, or pre-health student (pre-PA, pre-nursing, pre-med) with a strong interest in aesthetic medicine.

Key Responsibilities:

• Act as clinical support and right hand to the provider throughout the day
• Scribe/chart patient visits in real time using EMR, ensuring accuracy and completeness
• Prep and turn over treatment rooms between appointments with appropriate supplies
• Ensure proper inventory is stocked and ready for each appointment based on the treatment plan
• Greet and guide patients throughout their visit with warmth and professionalism
• Brief provider regularly on the day’s schedule: who’s here, where they are, what’s pending
• Communicate with front desk staff regarding patient status, next steps, and timing
• Review intake forms and pre-visit questionnaires to prepare for each treatment
• Provide post-treatment instructions and ensure patients feel informed and supported
• Support occasional in-room photography or social content
• Take initiative on operational or clinical projects as assigned by the practice director

Ideal Candidate:

• Certified MA, phlebotomist, or pre-health student with strong clinical aptitude
• 1+ years in a med spa, dermatology, plastic surgery, or luxury wellness environment preferred
• Clinical knowledge of (or interest in) injectables, lasers, and skin treatments
• Exceptional communicator—personable, responsive, and able to think ahead
• Able to multitask and stay on top of changing needs in a fast-paced day
• Familiarity with EMR systems and medical terminology
• Strong attention to detail and ability to anticipate needs before being asked
• Professional, warm, and passionate about high-quality patient care
• Must maintain HIPAA and practice confidentiality standards at all times
• Must be available on Tuesdays, Thursdays, and Fridays (8:30am–5:30pm)

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Aesthetician

SoVous New York, NY, USA

Compensation: Hourly + Commission Bonus

Employment Type: Part-Time

Apply Now: Please email careers@sovous.com to submit an application with a copy of your resume & cover letter that includes the answer to the question, "What is your superpower?" or "What is your spirit animal?" Please also include preferred salary range.

Position Summary:

We are seeking a very enthusiastic “people person” as our Aesthetician for our high-end cosmetic dermatology boutique practice in the Upper East Side. The successful candidate must have a minimum of 5 years experience and be adept to consulting clients on their skin care needs. Must be a self-starter. In this role you will deliver quality technical service with emphasis on the customer’s total appearance and be responsible for building a request client base through referrals and utilizing promotional materials available, while following all company policies and procedures. Position is available for part-time but can potentially become full-time. Compensation will be an hourly wage plus commission and is negotiable.

Key Responsibilities:

• Will administer aesthetic treatments to include IPL and other laser programs that will be added per the physician.
• Will provide aesthetic services and perform routine administrative and clinical assignments to keep the medical spa running smoothly.
• Cleans and stocks treatment room including laying out special equipment or supplies to be used during a patient visit.
• Maintains supplies and equipment for treatments, including sterilization of equipment when applicable.
• Being proactive in learning about the products we carry and completing trainings as necessary in order to educate our clients.
• Manage social media accounts on a regular basis and in accordance with brand identity (fb, twitter, instagram, pinterest, etc.).
• Help organize digital marketing and promotional events.

Job Requirements:

• 5+ years experience required.
• Proficiency with skincare services that include facials, chemical peels, microneedling, microdermabrasion, dermaplaning, laser hair removal and skin care consultations.
• Licensed to perform aesthetics services as required by NY state.
• Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff and the public.
• Ability to exert subtle motivation and influence. Outgoing and energetic personality a plus!
• Well-organized with high level attention to details. Fluency in product knowledge is necessary.
• Ability to work independently and as part of a team.

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Social Media & Marketing Intern

SoVous New York, NY, USA

Compensation: Hourly - Commensurate on experience

Employment Type: Part-Time

Apply Now: Please email careers@sovous.com to submit an application with a copy of your resume & cover letter that includes the answer to the question, "What is your superpower?" or "What is your spirit animal?"

Position Summary:

Our boutique-style cosmetic dermatology and laser center located on Park Avenue's Upper East is in search of a marketing/social media intern to assist in our continued marketing and branding strategies. Our ideal candidate is organized, self-motivated and eager to gain hands-on experience in the field of social media and marketing within a setting that encompasses beauty, wellness and self-improvement. This is a unique role that requires attention to detail and eloquence. The position can evolve into a full-time position for the right candidate.

Responsibilities:

• Create and post content for social media sites
• Content writing/blogging assistance
• Help to coordinate and direct photo/video shoots
• Assist in promotional campaigns and advertisements
• Identify key social influencers/beauty editors to collaborate with
• Assist with our brand ambassador program and some customer inquiries
• Assist in all aspects of day-to-day projects (in house client photography, client follow-up campaigns)
• Design and layout of promotional materials, business cards, etc.

Requirements:

• College student or recent grad majoring in marketing or communications/public relations is preferred
• Graphic design (photoshop or equivalent)
• Proficiency in Microsoft Word / Excel / PowerPoint / Outlook required
• Proficiency in Adobe Acrobat
• Proficiency in Cision and Constant Contact a plus
• Ability to work as part of a team
• A passion for the internet, social media, and thorough knowledge of social trends in beauty, wellness and skincare
• Available to work a minimum 2-3 days a week
• Experience and active with wide range of social media platforms (Facebook, Instagram, Twitter, Snapchat, Pinterest, etc.)
• Excellent writing and oral communication skills
• A high sense of entrepreneurship and initiative
• Ability to identify new opportunities
• A strong sense of creativity
• Outgoing, likes to have fun and good sense of humor
• Ability to multi-task in a fast paced environment

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Clinical Intern

SoVous New York, NY, USA

Compensation: Hourly - Commensurate on experience

Employment Type: Part-Time

Apply Now: Please email careers@sovous.com to submit an application with a copy of your resume & cover letter that includes the answer to the question, "What is your superpower?" or "What is your spirit animal?"

Position Summary:

Assists providers and staff by performing administrative and clinical duties, as needed.

Essential Functions:

• Keep an organized flow of schedule
• Treatment room set-up and turnover
• Assisting with patient intake; new patient paperwork, clinical chart review, & photography
• Prepares treatment rooms for patient appointments.
• Cleans treatment rooms following patient appointments.
• Clean and stock treatment room including laying out special equipment or supplies to be used during a patient visit.
• Maintain supplies and equipment for treatments, including sterilization of equipment when applicable.
• Properly disposes of contaminated supplies.
• Assists providers during examination by handing over instruments and materials.
• Assist providers with documentation during consultations and treatments, including but not limited to managing consent forms, pre- and post- treatment instructions.
• Assist with managing social media accounts on a regular basis and in accordance with brand identity (fb, twitter, instagram, pinterest, etc.).

Requirements:

• College student or recent grad majoring in Pre-medicine, Pre-PA, Sciences
• Ability to work as part of a team
• A passion for the internet, social media, and thorough knowledge of social trends in beauty, wellness and skincare
• Available to work a minimum 3 days a week
• Excellent writing and oral communication skills
• Outgoing, likes to have fun and good sense of humor
• Ability to multi-task in a fast paced environment

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